Thank you for shopping at Online Mart. We strive to provide a seamless and enjoyable shopping experience for all our customers. However, we understand that there may be instances where you may need to return a product or request a refund. Please review our policy below:

Returns

If you are not entirely satisfied with your purchase, we’re here to help. You have 15 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Email: info@onlinemart01.com